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3 Insider Tips: How to Give a Money Back Guarantee Without Getting a TON of Refunds

Neil Patel 21 views

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Hlw
Comment from : @ShirleyOkang

Please help how to get it,big help to us if it s true
Comment from : @ShirleyOkang

Big opportunity if it s true,tank u very much,
Comment from : @ShirleyOkang

Always send my phone that I have a money, how to get it is help to me buy rice and raper our house
Comment from : @ShirleyOkang

Actual pain point solution who wants to give a money back guarantee but confused
Comment from : @Buzzmarketing-r2o

What if you dont reply to email asking refund ? Its legal?
Comment from : @brokegirl123

Straight to the point! Thank you sir!!
Comment from : @robertjohnson5460

Thank you It helps
Comment from : @tramhongtruc3727

Money Back Guarantee is very difficult to implement for softwares Anyway, forcing customers to explain in detail the reason of their request is a very good idea
Comment from : @tmengucor

Impressive You are smart in business Thank you sir🙏🏻❤️
Comment from : @samueldhinakar5477

Hi! What if your product is an audio file that they download, they can make a copy of the product What do you suggest?
Comment from : @natasadragisic

Hello Great Video How Garantee a service high ticket like a wedding cerimony? Not refund directly the service (it cost too much) but find another solution?
Comment from : @RistoNext

Hi,brI’m Aqib from Curious Box We are building up a drop-shipping store that is based in the UK and intends to sell products to the USA The store is on the Shopify platform brWe are going to sell a lot of different products from different suppliers most products from Ali express We have done a lot of research about returns and refunds guarantee and now we need a little bit of help and opinion from expert people like You who are already running a drop-shipping businessbrThe question is “Aliexpress gives 15 days return and refunds guarantee but a majority of drop-shipping stores have 30 or 60 days money-back guarantee How is it possible? If there is a secret in it please help us know" We would be really thankful for your help and look forward to building mutual cooperation and help You back in some way in the near future as we still learning and get better brbrAqibbrCurious Box
Comment from : @muhammadaqibashraf3088

Hi Patel I purchased a course on Instagram growth that caused me a majour Problem with my instagram being shadowbanned when i contacted the seller who was offering the 30 days money back guarantee and I was in that frame but obviously they said it just for conversion and now they refused how I can protect myself in this case ?
Comment from : @5BlackQueen

Wow amzing
Comment from : @2a_buldannuryaden158

thanks man!
Comment from : @r1pcurl24

What about a warranty for custom print on demand electronics
Comment from : @naturalhealthrevolution1518

My questions are:brbr1) How can I offer a money-back guarantee as a service provider and brbr2) How can I prevent this money-back guarantee from being abused? brbrI provide branding and website design services brbrOver the course of 5 years, I have had 4 people demand their money back after we had a full brand launch (files delivered, website up, etc) This has left me traumatized and afraid to offer a money-back guarantee brbrThank you so much for your reply!
Comment from : @MariaWendt

Hey Neil, do you have any ideas how this could be implemented for a digital marketing agency who offers SEO?
Comment from : @HassanMushaid

Your posts are so nice and direct most times I forget to like' after watching because to execute the tips has swallowed my consciousness
Comment from : @joshuaoluwole6505

Great topic, insightful lessons - thx for sharing your knowledge, Neil! brbrI was taught never pitch the return policy because 1) you're planting seeds of doubt that creates a second guess situation, possibly sabotaging your sale And 2) you will definitely get more returns, not because buyer's remorse or the products didn't provide satisfaction or even exceed expectations, but because you attract ppl who buy to try with the intent to return, regardless of quality or experience brbrThat being said, we definitely had a return policy Do you have data showing its better to pitch it across the board? If not, what is the qualifier that determines it's necessary and worth the risks? brbrDid you hear Amazon kicked off most of its users who had a high return rate? I'm not sure if it was abusive or just following the return policy to the letter, but clearly there's bounds of reason even for Amazon brbrI understand requesting physical products back first would be the logical way to go if you offer a return policy Have you A/B tested restocking fees? What if it's a consumable product - only unopened returns? That's Amazon's policy but it seems counter intuitive if you wanted them to get the experience in the first place But if you're unhappy and complain to a restaurant about your meal, chances are you'll get a refund and they get nothing back, except a happier customer It's not apples to apples comparison, but I'd say that's a positive user experience Do you have any data on that?brbrThanks for doing what you do, Neil!
Comment from : @hankwatt

Neil, I'm deciding between WordPress and squarespace Which one do you prefer?
Comment from : @elitecenafan

that was really helpful customer service insight appreciate your videos Saving us time and money
Comment from : @Grunge_art_collective

Neil i have one question can we track facebook conversions for Amazon india
Comment from : @montyybucksincpurakiki6198

Excellent advice
Comment from : @jelanigulam7235

You are Great Bro
Comment from : @DeepakRai-tf8un

Neil it looks like you have no arms lol!
Comment from : @csbatalla

Hi niel what's the best product to sell online today?
Comment from : @roselynnolial5204

If you put our good stuff and info you will likely have very little refunds 🥂
Comment from : @brianpfeiffer

Hello Neil, I've no question about of this video I just wanna to confirm it you Have you make an any video for how to research a best product for online selling? Please share it with me because in your channel lots off video are there
Comment from : @stefanscott2740

Thanks! Have a physical launch on Friday! #timely!
Comment from : @fluidframe4409

Killing it with these tips as usual and just in time for me as I am launching my new product/service soon! Thanks Neil keep it up!
Comment from : @pushREC

Thank you Neil!!;
Comment from : @xiuneidy

hey Neil, I really like the idea of 60-day returns brWith our product, it only contains a months worth of supply brAre you saying that even after they purchase the 2nd bottle following the first month, if they don't like the results after the 2nd month they can return? brOr should we be coming out with a bottle that has 2 months worth of product and has the return policy for the product?brbrFor your 3rd Tip, you say that customers should return the product if they don't like, our product are capsules Is there a way to have this great idea for supplements? As we are in the Cannabis Industry ( The medical side nothing to do with getting high or phycoactive)brbrThanks, Neil!
Comment from : @cirogolden8721

Which is best platform to make a website for beginner for ecommerce
Comment from : @bks0490

Bro, how did you learned digital marketing and SEO tactics?
Comment from : @RohitGupta-619

I was stunned to see a "non-orange" thumbnail!brbrI thought the video was uploaded by some other channel😁😂
Comment from : @manavsingh7378

For Sass, i had good feedback with $1 sign up, though not sustainable
Comment from : @slouischarlesYT

Will tjis work for vitamins a supplements? What if the opened and used 50 of the product? Should i give a refund even if the bottle is 50 used and they claim they didnt get any benefit?
Comment from : @MrZ_PR

How to spend my adword credit i have an ecommerce site who sell shoes
Comment from : @RohitSharma-yo4is

Great points/tips Thanks!
Comment from : @ajjames9065

Makes total sense Neil what other strategies worked with a money back clause that really lowers the friction when making a purchase
Comment from : @nadersabry2191

I enjoy watching your videos so now I became a regular visitor 😊
Comment from : @avneet5219

Please answer this sir (Just want to know your opinions)brWhats the case for providing SEO services? Whats the time frame of guarantee and in this case what if we spend money on campaigns but they cancel it?
Comment from : @punit5601

Hey sir! I love your content so much!brI want to tell you that you are giving knowledge for seo also but can you give some knowledge on business also?brThe small topics like money back guarantee and other problems you came across in businessbrIt would be great to learn from an experienced person
Comment from : @punit5601